Victor Chen

I specialise in AI-assisted customer tools and the websites that make them useful. I wrote the Node API and gave managers a way to correct uncertain recommendations. The interface uses shared patterns so staff don't have to learn a new interaction on every screen. I take on this work alongside my day job, starting with a small feature we can test before committing to a larger build. I help choose the scope, document decisions and plan deployment with the team. On the evening train, I sometimes sketch ideas in a notebook, but often just enjoy the ride.